Frequently Asked Questions

When Will My Order Arrive?

Some of our products are made to order, so this takes a little longer than a normal. However, we process all orders next day, and aim to deliver to deliver within a week.

How Do I Place A Return?

All returns will need to be processed within 14 days of delivery. Please get in contact via email to start the returns process.

Can I Return A Product Bought In A Sale?

Sure, any products on sale can be treated as normal, although any product on clearance cannot be returned and is final sale only.

How Do I Care For My Archē Clothing Items?

All our garments require different care that can be found within the inner tags of the product. We recommend always washing on a low temperature and are careful when ironing.

Where Does My Product Come From?

All our products are held, customised and dispatched from Birmingham UK, however the garments are sourced from various factories around the world. All factories are inspected and have ethical credentials.

What Charities Do You Support?

Archē Clothing Company supports multiple charities, and depending on our community look to update this regularly. Its important to listen to our community, so whether its planting forests or aid for children overseas, every community member has their say.

How Are Your Clothes Eco-Friendly?

Our clothing has different eco credentials that can be found in the product description on our website. Many of the garments are made from recycled materials with some also being organic.

Are Your Clothes Good Quality?

Archē Clothing Company pride ourselves on delivering only quality clothing. We have sustainability in mind so we always deliver a product that is built to last. We understand this isn't for everyone, but our message is buy well and buy once.

How Do I Choose What Charities You Donate Too?

All members who are part of our community get an annual vote for our adopted charity. This charity receives a percentage donation from each purchase, meaning every sale counts. You can follow the progress and be part of our community by signing up on our website.

Do You Store My Card Details Or Personal Data?

Your data is safe and we don't store card details. All personal data isn't held unless you allow it, and email addresses are secure on our database. You can check out our Privacy Policy for more details.

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